Frequently Asked Questions
Everything you need to know about your BY FAR experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders, while international deliveries can take 7-10 business days depending on customs processing.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact.
Are your products made from genuine leather?
Yes, BY FAR utilizes high-quality, sustainably sourced Italian leathers and premium materials to ensure the longevity and luxury feel of every piece.
Do I have to pay for duties and taxes?
For orders within the EU and USA, duties are included. For other international destinations, customers are responsible for any local import duties and taxes incurred at delivery.
How can I track my shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your parcel.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.